Intercom connector

1. Install the SDK

   Node.js

   npm install @scalekit-sdk/node

   Python

   pip install scalekit

   Full SDK reference: Node.js | Python

2. Set your credentials

   Add your Scalekit credentials to your .env file. Find values in app.scalekit.com > Developers > API Credentials.

   .env

   SCALEKIT_ENVIRONMENT_URL=<your-environment-url>
   SCALEKIT_CLIENT_ID=<your-client-id>
   SCALEKIT_CLIENT_SECRET=<your-client-secret>

3. Set up the connector

   Register your Intercom credentials with Scalekit so it handles the token lifecycle. You do this once per environment.

   Dashboard setup steps

   Register your Scalekit environment with the Intercom connector so Scalekit handles the authentication flow and token lifecycle for you. The connection name you create will be used to identify and invoke the connection programmatically. You’ll need your app credentials from the Intercom Developer Hub.

   1. Set up auth redirects

      • In Scalekit dashboard, go to AgentKit > Connections > Create Connection.

      • Find Intercom from the list of providers and click Create. Copy the redirect URI. It looks like https://<SCALEKIT_ENVIRONMENT_URL>/sso/v1/oauth/<CONNECTION_ID>/callback.

        

      • In the Intercom Developer Hub, open your app and go to Configure → Authentication.

      • Click Edit, paste the copied URI into the Redirect URLs field, and click Save.

        

   2. Get client credentials

      • In the Intercom Developer Hub, open your app and go to Configure → Basic Information:
        • Client ID — listed under Client ID
        • Client Secret — listed under Client Secret

   3. Add credentials in Scalekit

      • In Scalekit dashboard, go to AgentKit > Connections and open the connection you created.

      • Enter your credentials:

        • Client ID (from your Intercom app)
        • Client Secret (from your Intercom app)

        

      • Click Save.

4. Authorize and make your first call

   Node.js

   quickstart.ts

   import { ScalekitClient } from '@scalekit-sdk/node'
   import 'dotenv/config'
   
   const scalekit = new ScalekitClient(
     process.env.SCALEKIT_ENV_URL,
     process.env.SCALEKIT_CLIENT_ID,
     process.env.SCALEKIT_CLIENT_SECRET,
   )
   const actions = scalekit.actions
   
   const connector = 'intercom'
   const identifier = 'user_123'
   
   // Generate an authorization link for the user
   const { link } = await actions.getAuthorizationLink({ connectionName: connector, identifier })
   console.log('Authorize Intercom:', link)
   process.stdout.write('Press Enter after authorizing...')
   await new Promise(r => process.stdin.once('data', r))
   
   // Make your first API call through the proxy
   const result = await actions.request({
     connectionName: connector,
     identifier,
     path: '/me',
     method: 'GET',
   })
   console.log(result)

   Python

   quickstart.py

   import os
   from scalekit.client import ScalekitClient
   from dotenv import load_dotenv
   load_dotenv()
   
   scalekit_client = ScalekitClient(
       env_url=os.getenv("SCALEKIT_ENV_URL"),
       client_id=os.getenv("SCALEKIT_CLIENT_ID"),
       client_secret=os.getenv("SCALEKIT_CLIENT_SECRET"),
   )
   actions = scalekit_client.actions
   
   connection_name = "intercom"
   identifier = "user_123"
   
   # Generate an authorization link for the user
   link_response = actions.get_authorization_link(
       connection_name=connection_name,
       identifier=identifier,
   )
   print("Authorize Intercom:", link_response.link)
   input("Press Enter after authorizing...")
   
   # Make your first API call through the proxy
   result = actions.request(
       connection_name=connection_name,
       identifier=identifier,
       path="/me",
       method="GET",
   )
   print(result)

Common workflows

Proxy API call

Node.js

// Make a request via Scalekit proxy
const result = await actions.request({
  connectionName: 'intercom',
  identifier: 'user_123',
  path: '/me',
  method: 'GET',
});
console.log(result);

Python

# Make a request via Scalekit proxy
result = actions.request(
    connection_name='intercom',
    identifier='user_123',
    path="/me",
    method="GET"
)
print(result)